Return Policy

🔄 Return Eligibility at Caleike
At Caleike, your satisfaction is our highest priority. If you’re not completely happy with your purchase, we offer a simple return and exchange process, subject to the following conditions:

• The item must be unused, in its original condition, and in the original packaging.

• Returns must be requested within 14 days from the date you receive your order.

• A proof of purchase (e.g., order confirmation or invoice) is required to process your return.

🚫 Non-Returnable Items
Some items are not eligible for return, including:

• Final sale items

• Opened or used personal care products

• Customized or made-to-order items

🔁 Exchanges
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of receiving your order. We will be happy to replace the item or issue a full refund. In these cases, we may ask for photos of the item and packaging to help speed up the process.

💰 Refund Process
Once your return is received and inspected:

• Approved returns will be refunded to your original payment method.

• Refunds typically take 5–10 business days to process.

• Shipping fees are non-refundable unless the return is due to our error.

📦 Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error or defect on our part. For faster processing, we recommend using a traceable shipping service.

Return Address:
Caleike
[Insert your return address here]

❓ Need Assistance?
If you have any questions or need help with a return, don’t hesitate to reach out to us at:
📧 Email: feedback@caleike.com